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Can't print or save as pdf on mac

It's not enough to have the app in the applications folder. Save your actual return to the applications folder as well. Or, you can save it to anywhere on your built-in hard drive. If you try to save it to the cloud or external storage it won't save or print.

Can't print or save as pdf on mac

Thanks for the suggestion, but I just tried moving the TT file to the hard drive (it was in iCloud Drive) and it still hung the app, so that I had to force quit it again. I also tried the "Safe PDF" option in the file menu, but it also hung the app as well. 

Can't print or save as pdf on mac

Bummer, I had called Intuit and they were nice about it and concerned sounding, but I think the solution was also evading them. I did try one other thing that worked. I duplicated my return, gave it a different name, exported it to another place on the hard drive, saving it as a pdf file. I'm not sure why that worked, or if it was actually any different than doing the same thing with the original return, but it might be worth a try.

Can't print or save as pdf on mac

Thanks again!

SForrestLO
Intuit Alumni

Can't print or save as pdf on mac

You're welcome.

@protohominid

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