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By phone at the toll-free number listed on your letter
or
If you cannot verify online or by phone, make an appointment at a local IRS office.
Not sure anyone at TT or the audit defense can help so you may want to seek help from a taxpayer advocate :
See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
I GOT A LETTER FROM THE IRS
https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs
I AM BEING AUDITED
If you purchased Audit Defense:
https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited
AUDIT SUPPORT
https://support.turbotax.intuit.com/irs-notice/audit-support/
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