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You would need to report your card lost in order to receive a new one. You can visit the following link for information on how to do so.
https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost
Can I get a new replacement card mailed to me, please...
Send me a replacement card
In order to receive a replacement card, you will need to report your card lost or stolen through this link.
There is also a number to contact support. You will need your account number from your tax return. https://www.turboprepaidcard.intuit.com/contact-us
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