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trinshea4589
Level 1
March 18, 2020
Question

BILLING

  • March 18, 2020
  • 1 reply
  • 0 views

I am confused as to why i got an email saying i am going to be charged $30. I just got my taxes and you all took the $70 out automatically. So what is the additional thirty dollars for?

 

    1 reply

    M
    MichelleLO
    Level 15
    March 18, 2020

    Please reach out to TurboTax Customer Support via the Contact Us link below to discuss your billing issue.  Make sure to use the key words billing issues so you get to the right person. 
    https://support.turbotax.intuit.com/contact/

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
      M
      Mandy26717
      Level 2
      April 1, 2020

      Help with mu payment

      M
      meme1127
      Level 2
      May 9, 2020

      Please follow the instructions here to contact customer service. They can assist you with the delay of deducting this fee out of your account. 


      Fu@k  TurboTax I'm struggling and you have no sympathy for your clients

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