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If you verified your identity and received “Payment Status Not Available,” this means we cannot determine your eligibility for a payment at this time. This may occur for a variety of reasons, for example, if you didn’t file either a 2018 or 2019 tax return or you recently filed and the return has not been fully processed.
Please read this IRS My Payment FAQ for more information.
It is now April 20 th . My stimulus has not been deposited on my turbo card .. get my payment tool keeps telling me my info doesn’t match their records ! 6 days it keeps saying that ! Filed my 2019 taxes got my federal refund on Feb.26 ! On my turbo card ! Where is my stimulus ???
I have same problem. It seems like IRS did not think this part out. I could not find a way to rectify. Tried and tried then they locked me out for 24 hours. Twice.
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