Amend issue?

[mrtfloyd]

I made a mistake on my original return by one digit. The IRS contacted me and let me know, so I tried to do an amendment, and it's telling me I have to pay the IRS the difference. But I never received and amount of money from the IRS, the original return was $3000 and the correct should be $2000. But how can I pay anyone back if I haven't received any amount to begin with? 

[BillM223]

So you got a letter from the IRS, right?

Did it tell you to amend your return? Often, with arithmetic errors, the IRS will just send you a a letter explaining the changed calculation and asking for the amount due if you accept the change. In this case, you don't do an amended return.

However, I can see that in this case, you might not have the money at hand, because the IRS (presumably) has your original refund.

I would reply to their letter (you have the address of the office and maybe even the name of an agent, right?) and say that you accept the change in calculation but that you cannot pay at the moment because you do not know where the $3,000 refund went. And can they help you find it?

It's possible that your situation caused your return to be placed in a hold queue, which they should be able to release, once you tell them that you accept their change.

Give them a chance to help you out.

[mrtfloyd]

It’s impossible to get in touch with anyone. I spoke with the original agent and he said I would have to do an amendment. Is there no recourse or a proper person at TurboTax I can talk to?

[JotikaT2]

Since you received a notice from the IRS, you will actually need to discuss this with them.

Please see the links below if they actually sent you a notice as far as how you can respond depending upon the notice you received.

Types of IRS notices

What to do if you receive an IRS notice

If you are still having issues figuring out what you need to do, I recommend contacting a taxpayer advocate. 

They will be able to assist you as they will have access to more information as it relates directly to your specific tax return and situation.

Tax advocate services