Question

[jysanders21]

So if I received an email from TurboTax yesterday saying my refund was on the way and I have a trace number associated with my funds with Santa Barbara Tax Group, will it deposit in the Credit Karma spend account today?

[CatinaT1]

While you do get a date from the Internal Revenue Service as to when your refund should be available, they do not specify exact times. If you have a deposit date of today and have not received your refund yet, be patient.

There are no fixed times or hours when you can receive your 2024 tax refund during the 2025 Tax Season.

Additionally, each bank varies on when they post direct deposits. Even if your bank "usually" posts direct deposits at a certain time, they may handle Tax Refunds differently. Some banks might post once in the morning and once in the afternoon, only one time a day, and some may instantly.

In the Community, we do not have access to your TurboTax account and can not tell you where your refund is or why you do not have your deposit yet.

If your refund date has passed and you have not received your refund, it may be that your direct deposit, for a variety of reasons, was not able to be completed and your refund is coming as a paper check to the address on your return.

If you need to call TurboTax Customer service, here is a link:  Turbo Tax Customer Service 

[jysanders21]

That's understood. But it has no relevance to my point. I have even received an email from TurboTax saying that my refund was on the way I have a tracking number or Trace number from the Santa Barbara Tax Group and absolute confirmation that my funds had been received by them the fees deducted and my refund sent to my account. I am using the Credit Karma spend account that I was prompted to use when I filed and yet I still have not seen my funds so forgive me when I say you are of no help

[renn07-dj]

Have you received anything I am also waiting but, waiting this last is ridiculous. Next time I will not be using turbo tax nor going through credit karma

 I wish I would have known there was going to be a delay before I processed my taxes.

[jysanders21]

I have not even though I received a email saying that it was on the way yesterday and I have a trace number from Santa Barbara Tax Group that the money has been sent to my Credit Karma spend money account and I spoke with the representative there and no one has any answers and nothing has posted

[wdittmer9]

I am going through the exact same thing credit karma has got to be the problem and you have to wait on chat for hours and no one ever responds this is ridiculous. Why bother even having a chat button if no one is going to be there to help anyone!!!!

[jysanders21]

I waited an hour and 45 minutes to speak with Santa Barbara group to no avail I waited 2 hours and 15 minutes to talk to TurboTax to no avail waited several times over an hour to speak with someone at Credit Karma and the same thing you just have to wait we don't see anything and they keep talking about the IRS then just deflecting and it's so frustrating

[rrobinson1976]

I am in the exact same boat. Every detail is the same.