Please return my money Turbotax

Dukestake · ‎October 17, 2025

Turbotax took nearly $230 from my bank for a tax return it never filed. I used HR Block (which only cost me $39, by the way). I have asked for a refund both over the phone and through the website and neither resolved the issue.

This isn't a customer satisfaction issue. This is outright THEFT. Please return my money.

xmasbaby0

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Dukestake

As stated above, I've been through all the customer service channels. This is more an attempt to warn future victims that Turbotax will take your money without services being rendered.