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If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.
No one has access to your account or your tax return, so no one can cancel anything for you. If you started working on a tax return and want to clear out the information you entered, you can do that for yourself.
CLEAR AND START OVER (or just clear and do not start over)
https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over
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