My question is my refund is $833.00 why am I paying 115.00 for the Service it should be free?
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You are able to begin your tax return using TurboTax Free, but if you do not qualify for TurboTax Free, you will be prompted to upgrade.
Please see the following link for tax situations covered in TurboTax Free Edition.
To see what you are being charged for please follow the instructions in the following FAQ.
If you have not yet filed your tax return, then proceed to follow the directions in the FAQ below to remove all unwanted add ons.
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
There is an additional charge for state taxes with all products, except Free Edition. https://turbotax.intuit.com/personal-taxes/online/
Also, if you elect to pay your TurboTax fees with your refund, there is a fee for that as well.
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889
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