Payment

[Tanja3]

I had a family member tell me Turbo Tax is free (and they paid nothing)? I paid two different fees one for State & one for Federal. 

I understand paying for a service, so, I am fine with it, but, how can it be "free"? 

There wasn't even an option for "free" for me.

[VolvoGirl]

Only the Free Edition is free for federal and state.  The higher versions say Start for Free.  You pay when you file or print.

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead.

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free