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oscarpopcan
New Member

Paid for service, but will not file. How do I go about getting a refund for this?

 
1 Best answer

Accepted Solutions
Lisa995
Level 12

Paid for service, but will not file. How do I go about getting a refund for this?

Unfortunately, nobody in the AnswerXchange can access your personal billing records or issue any refunds.  You need to speak with turbotax on the phone.
 
https://support.turbotax.intuit.com/contact/

In the box to ask a question type BILLING or something similar, dont type REFUND or you'll be routed to automated tax refund information.

♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪

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3 Replies
Lisa995
Level 12

Paid for service, but will not file. How do I go about getting a refund for this?

"will not file"   you mean you cant e-file it and have to mail it in instead?
♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪
oscarpopcan
New Member

Paid for service, but will not file. How do I go about getting a refund for this?

I apologise, what occurred is that i filled out the forms but never filed. Meanwhile, my husband filed us married joint.
Lisa995
Level 12

Paid for service, but will not file. How do I go about getting a refund for this?

Unfortunately, nobody in the AnswerXchange can access your personal billing records or issue any refunds.  You need to speak with turbotax on the phone.
 
https://support.turbotax.intuit.com/contact/

In the box to ask a question type BILLING or something similar, dont type REFUND or you'll be routed to automated tax refund information.

♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪
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