Unfortunately, nobody in the AnswerXchange can access your personal billing records or issue any refunds. You need to speak with turbotax on the phone.
https://support.turbotax.intuit.com/contact/
In the box to ask a question type BILLING or something similar, dont type REFUND or you'll be routed to automated tax refund information.
♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪
