turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Not letting me file my amended return

My 2024 tax return was rejected due to dependents last name and social not matching and missing healthcare form.

I've corrected both and the changes have been saved when I log in to refile. However when I get to the last couple pages after I approve of refund method and check disclosures agreements, it will not load the finale page where I can sign and submit it. Its just blank white and will not go any further. I've tried multiple times on multiple devices- phones, laptop, tablet- and on multiple networks- they all do the same thing. My home screen still says i need to make changes to my return and that they'll walk me through it but everything is right now that I've fixed it and it'll go white on final page before I can officially refile.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
BrittanyS
Employee Tax Expert

Not letting me file my amended return

Start with clearing cache and cookies.  Use the links below to assist with clearing cache and cookies:

 

If you are still having issues, switch to a different browser.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question