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cita411
New Member

NO WAY TO TALK TO SOMEONE

My previous tax years are missing from my account.  There is no way to contact anyone.  What is the customer service phone number??????????????????????????

3 Replies
VolvoGirl
Level 15

NO WAY TO TALK TO SOMEONE

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

 

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact/

cita411
New Member

NO WAY TO TALK TO SOMEONE

So there really is no customer service number????

 

I wish I would have known that before I used them, its not worth it.

DoninGA
Level 15

NO WAY TO TALK TO SOMEONE


@cita411 wrote:

So there really is no customer service number????

 

I wish I would have known that before I used them, its not worth it.


Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

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