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Level 3
February 26, 2021
Question

No Email Confirmation

  • February 26, 2021
  • 1 reply
  • 6 views

I submitted my returns earlier today, and received an order confirmation/payment receipt for the state return, but no email confirmation that both Federal and State returns were submitted as in prior years. A few hours later I received a text message stating that my Federal return was accepted, but still no email. My info has not changed from previous years.

    1 reply

    Level 12
    March 3, 2021

    Have you checked to make sure the email didn't go to your spam inbox? 

    jet37Author
    Level 3
    March 3, 2021

    Later in the evening I received a second text that my State return was accepted with an email around the same time. Still no email on the Federal return (not in junk folder). The program is updated for both.

    AkinaLO
    Level 15
    March 3, 2021

    You can verify if you e-filed here E-file status lookup. 

     

    The most common timeframe for the IRS to release refunds is within 21 calendar days after the e-filed return has been accepted (received), not 21 days from the e-filing date. Please refer to the page below for more details.  

    When will I get my IRS tax refund? - Community  

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