NJ Tax refund has been showing as "Processing" since Feb 3rd.

[AminO1231]

Hey, i'm curious how you were able to get connected to the taxation office? every time i try it always says that the representatives are unavailable and that I should call back at a later time. 

[landm7suff]

Just keep hanging up and dialing again and choosing option 5.  May take 10mins, 20mins, eventually you will get through.  

matt

[2ray]

Same with me.  NJ "accepted" my return on Feb 6.  Today is April 7 and it's still showing as "Processing".  

[KG829]

Finally approved. I checked Sunday and was approved for DD April 10th. If you called and they said everything looks good just hang in their it looks like. For some reason they seem to be extra slow this year.

[2ray]

Did you call them on the phone like other people did?  Or you just waited 2.5 months and they finally processed it?

[KG829]

I called about 2 weeks ago and they told me everything looks good no notices or holds and to just wait it out.

[AminO1231]

Hey so I actually got my stuff sorted out last week. Keep calling and pressing 5. I had to call like 65 times for them to respond rather than get a dumb automated reply. The guy on the phone confirmed a few things with me (routing number, name, address, social security #) and he found out there was no issues and he said he sent it over. It’s now in the “checking for accuracy” phase. All in all, just keep calling, they’ll eventually pick up.

[landm7suff]

Mine is the same.  Finally moved into "Approved" status with a note saying payment is due April 10.  Clearly there is something wonky going on at NJ Tax Dept.  Just keep calling.  Hopefully this is the last post from me on this subject.  Appreciate everyone who chimed in.  Definitely helped to know I was not alone in what I was experiencing.  Until next year all.......

[2ray]

Update: Called the same number everyone else did.  Took about 10 tries to get the automated machine to answer and put me in the queue.  Waited on hold about 10 minutes until a live person answered.  He asked me a few questions (SSN, name, address, phone number, amount owed, verify a few lines on my NJ1040, bank account info) and after another 5-10 minutes said that my return was approved.  He said to check the website in a few days for a date when the refund will hit my bank account.

[ceconj]

I will call, again, end of April.  I contacted NJ taxation two weeks ago, after waiting for two months, but they asked me to re-submit our entire tax return, IDs, W2s, etc.   I wonder why everyone else only had to verify their information on the phone. 

[CookiePuss2000]

Status has been Processing since Feb 2025. Called NJ  609 292 6400, option 5. They said I need to upload the tax return, govt ID, all w-2s, 1099s. They said it’s because I filed using tax software.