Hey so I actually got my stuff sorted out last week. Keep calling and pressing 5. I had to call like 65 times for them to respond rather than get a dumb automated reply. The guy on the phone confirmed a few things with me (routing number, name, address, social security #) and he found out there was no issues and he said he sent it over. It’s now in the “checking for accuracy” phase. All in all, just keep calling, they’ll eventually pick up.
