turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

jaelray24
New Member

Never received Refund Advance

I never received my refund advance days after my return was accepted. I have checked all emails that may pertain to advance but nothing has come through. I have also contacted Credit Karma and they have sent me back to turbo tax as they are still awaiting my return status. HELP!

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
CatinaT1
Expert Alumni

Never received Refund Advance

See these resources for more information:   

See Offer details and disclosures for the Refund Advance program for more information.   

TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*    

Credit Karma's What is TurboTax Refund Advance?   

Make sure your accounts are linked: Linking Credit Karma with TurboTax Account  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
jaelray24
New Member

Never received Refund Advance

Did all of the above information and still nothing. Credit Karma says my advance return is still processing, even though you all say my return has been accepted.

CatinaT1
Expert Alumni

Never received Refund Advance

In some cases it can take up to 48 hours from the time of acceptance at the IRS for you Refund Advance.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
jaelray24
New Member

Never received Refund Advance

It was accepted 4 days ago.

CatinaT1
Expert Alumni

Never received Refund Advance

Please contact Credit Karma on their Contact Us page. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question