Skip to main content
TurboTax
Community
TurboTax
TurboTax
J
jaelray24
Level 2
February 2, 2024
Question

Never received Refund Advance

  • February 2, 2024
  • 1 reply
  • 6 views

I never received my refund advance days after my return was accepted. I have checked all emails that may pertain to advance but nothing has come through. I have also contacted Credit Karma and they have sent me back to turbo tax as they are still awaiting my return status. HELP!

    1 reply

    CatinaT1
    CatinaT1
    Level 15
    February 2, 2024

    See these resources for more information:   

    See Offer details and disclosures for the Refund Advance program for more information.   

    TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*    

    Credit Karma's What is TurboTax Refund Advance?   

    Make sure your accounts are linked: Linking Credit Karma with TurboTax Account  

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    J
    jaelray24Author
    Level 2
    February 2, 2024

    Did all of the above information and still nothing. Credit Karma says my advance return is still processing, even though you all say my return has been accepted.

    CatinaT1
    CatinaT1
    Level 15
    February 2, 2024

    In some cases it can take up to 48 hours from the time of acceptance at the IRS for you Refund Advance.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Explore your options
    Terms & ConditionsAccessibility statement
    Sitemap
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2026 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    About Cookies Manage cookies

    TRUSTe nResult Certified e-File C-Level Security Certification
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

    Copyright © Intuit Canada ULC, 2026. All rights reserved.

    About Cookies Manage cookies

    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

    © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

    À propos des témoins Gérer les témoins