Never received my payment

I filed my taxes this year using the site and it saying my payment came but was never deposited in my back account. Where are all the live agents to speak to. Do I call the irs to figure out where my money went?

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If you have not received your refund from the IRS, please follow the instructions here to contact the IRS so they can track your refund.

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How do I pay for refund filing fee manually with debitcard? I originally chose for it to be debited from my bank account,the payment declined. Need to pay the remaining.

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