What do you see at the IRS "Where's My Refund" tool when you choose tax year 2023, your filing status, SSN, and Federal refund amount from your 2023 Form 1040, Line 35a?
IRS Where's My Refund?
https://www.irs.gov/wheres-my-refund
If the IRS WMR tool doesn't find your info, then try this:
Was your 2023 return prepared in Online TurboTax? If so, log in to the same account you used for the 2023 return, and go to the Tax Home and scroll down to "Your Tax Returns & Documents." Choose 2023. What status is shown for the 2023 return--accepted, rejected, printed, started, ready to mail, or what?