The PC containing my 2023 TTax files and backups of returns died in August 2024. There were no backups elsewhere. The return was e-filed through TTax. I secured a transcript from IRS of the 1040. But what I don't have is the ability to transfer all my relevant 2023 information to my 2024 TurboTax. Is there any way TTax can provide my original ".tax2023" file?
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If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive. They are not stored online. If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $30 an actual copy of your tax return.
https://www.irs.gov/individuals/get-transcript
https://www.irs.gov/pub/irs-pdf/f4506.pdf
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