You will need to sign into your TurboTax account using the same information you used to file your 2018 tax return. If you are unsure, please click this link:
Account Recovery Request for your TurboTax Account. This will pull up all accounts you have with TurboTax because you have to login with the same user ID and password you used when filing your 2018 taxes.
How do I access a prior year return?
Once you are in your 2018 tax return, you may also access or print using the instructions below:
- Sign in to your TurboTax account
- Click on Tax Home
- Scroll to bottom of page
- Click on Add a State (we're not really going to add anything)
- Click on Tax tools (left menu)
- Click on Print Center
- Click on Print, save or preview this year's return
- Put a check mark in the box for Federal Returns and State Returns (if you have one, or more).
- Click Include government and TurboTax worksheets
- Click View or print forms
- A new window will open that will give you the option to download and/or print. This will include all forms and worksheets, including vouchers.
If you need further assistance, TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:
- Click on this link: Contact Us
- Select your TurboTax platform.
- Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
- Click Submit.
- On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.
"Irene2805 Employee Tax Expert"
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