Need help getting return for '18 filed

Forum|Forum|6 years ago
October 16, 2019
3 replies
14 views

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xmasbaby0

Level 15

Did you try to e-file before midnight October 15, 2019 in your time zone? Was it rejected? What was the rejection code/message?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Cowdog11

Level 2

The reason was 2017 AGI did not macth

Cowdog11

Level 2

IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

macuser_22

Alumni - Champ

See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618

If you filed late last year there is a good chance that the 2017 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Cowdog11

Level 2

Thanks for the suggestions

MrPop1

Level 2

Yes

EbonyL122824

Level 9

Follow the instructions in the FAQ below to access prior year returns.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010

You can also get a copy of your return by doing the following;

Order a free tax return transcript online or by mail from the IRS that has a lot (but not all) of the information from the return. Some people may not be able to do this.
Pay the IRS $50 for an exact copy of your return

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