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My taxes were accepted on 5/12/22 but still not processed. why??

what is the phone number for turbo tax

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My taxes were accepted on 5/12/22 but still not processed. why??

Check TT … if it says the IRS accepted the return for processing then they did … how long it will take to process and approve your refund is something only the IRS can answer:    https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 



Checking the IRS site … no record found can be shown from time to time even if you enter everything correctly and this is normal as your return proceeds thru the processing pipeline.   It will also be this way if you try unsuccessfully too many times in a row … then you are locked out for a day.





Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  


Your federal refund amount is on line 35a of your Form 1040



My taxes were accepted on 5/12/22 but still not processed. why??

@jmrochon - here is what the IRS states:




How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to October 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

My taxes were accepted on 5/12/22 but still not processed. why??

TT cannot speed up how fast the IRS processes tax returns. Some users have been waiting several months.

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