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Pwodnick2013
Level 1

My tax return

I have not received my 2019 taxes that filed over a month ago. How can I check on the status of my return?

3 Replies
VolvoGirl
Level 15

My tax return

Did you efile?  Was it Accepted?

 

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

 

You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

Pwodnick2013
Level 1

My tax return

I have done all of the following and tracked 

The status bar on the IRS website it says it has been excepted and delivered I have not received the two cards with the refund on them I would like a phone call from TurboTax if possible my phone number [phone number removed] thank you

VolvoGirl
Level 15

My tax return

Contact Customer Service
5am-9pm Pacific Time Monday -Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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