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My state return was direct deposited onto my TurboTax intuit card and when I check my balance on the app it says I have $340 on my card yet for some reason it gets declined at every store I went to to

It worked fine every time I’ve used in the past few weeks up until today.
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5 Replies
AkinaLO
Intuit Alumni

My state return was direct deposited onto my TurboTax intuit card and when I check my balance on the app it says I have $340 on my card yet for some reason it gets declined at every store I went to to

You will need to contact Customer Support for your Turbo Debit Card directly. When you call don't choose option 1.

Please look at the article below to contact support.

Turbo Debit Card Contact Us  

 

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rob7461ert
Returning Member

My state return was direct deposited onto my TurboTax intuit card and when I check my balance on the app it says I have $340 on my card yet for some reason it gets declined at every store I went to to

I need to know the balance of my account and what was the positive move leggings and posit

 

 

ChondelLO
Intuit Alumni

My state return was direct deposited onto my TurboTax intuit card and when I check my balance on the app it says I have $340 on my card yet for some reason it gets declined at every store I went to to

It looks like your question got cut off. Please respond back so that we can try to help.

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william.abell
Returning Member

My state return was direct deposited onto my TurboTax intuit card and when I check my balance on the app it says I have $340 on my card yet for some reason it gets declined at every store I went to to

My card was activated today but I tried to make a purchase at a store and it was declined

william.abell
Returning Member

My state return was direct deposited onto my TurboTax intuit card and when I check my balance on the app it says I have $340 on my card yet for some reason it gets declined at every store I went to to

Is my refund on this debit card or not

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