My return was rejected; my 2022 AGI was what was on file with the IRS; what other reason could it have been?

[Michael M7272]

After my return was rejected this morning, I went thru the Id.ME process, and downloaded my 2022 tax docs, and found that the number I had was the very number 1) Turbo Tax had picked from last year (I did file an extension, and later the return), and what the IRS had on file.   I did not have any of the PIN numbers listed so I could match them, though...

Can someone help me understand why this isn't going through?   I have a credit card payment, etc. for what I owe, I do not want to send this via mail, and late now at that...

Thanks so much.

[JulieS]

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

Did you get a message saying that it was your AGI that caused the rejection?

[Michael M7272]

Thanks so much.   The original message I got was, "The IRS Couldn't Confirm [you wife's] Identity."   It highlighted the AGI that was actually correct, and  said correctly entering last year's AGI was the best way to ensure the return can be accepted.   I checked my 2022 .pdf, and it was the same.  

I mailed last year's, because it was so late.  Could the PIN be the issue?

Thanks.

[JulieS]

No, if you filed late last year, try entering 0 for her AGI.

[Michael M7272]

Juliue, quick question if you don't mind, does it stop at the first error do you know?  Wondering if I leave my own as what it actually is will cause to fail afterward as well. ..  Happy to follow your suggestion, I think I have one re-submit, any other suggestions you might have-?   😊

Thanks a lot for your assistance--

Michael

[JulieS]

Unless your wife is listed first on the return, I'd just change hers. If she is first, yes, go ahead and  change both. 

[Michael M7272]

Hi Julie, 

Thank you so much for your suggestions, I would have had no idea to enter 0...  I have re-filed and am waiting, but should have I also have filed an extension (now that I've sent it off) after it fails the day-after the Apr 15th deadline-?   

Thanks,

Michael

[CatinaT1]

Here is a FAQ: What if I e-filed on time but my return got rejected after the ...