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crownprince92
Returning Member

My return was less and from TPG Products

My return was $237.18 less than what I was told I would be receiving after using TurboTax and checking the irs.gov website to verify what would be sent to my account. The deposit came from TPG Products SBTPG LLC and was incorrect. I need this issue fixed as soon as possible. 

5 Replies

My return was less and from TPG Products

How much were your TurboTax account fees plus the $39 service charge for paying the account fees from the federal tax refund?

 

 

crownprince92
Returning Member

My return was less and from TPG Products

It was $226 total it turns out it was $11.18 short but every dollar matters

My return was less and from TPG Products


@crownprince92 wrote:

It was $226 total it turns out it was $11.18 short but every dollar matters


That amount could be the state sales tax imposed on the purchase by your state.

crownprince92
Returning Member

My return was less and from TPG Products

Shouldn’t that appear in my order details?

My return was less and from TPG Products


@crownprince92 wrote:

Shouldn’t that appear in my order details?


Since the account fees, service charge and sales taxes would have been handled by TPG, they should have your order details.

 

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request


Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228

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