My refund was sent three days ago but is not yet on the netspend card issued by turbo tax, why?

[NashayLO]

It takes about 21 days from when your tax return was accepted, for the IRS to deposit your refund into your account. I see here that it has been 3 days since the IRS has deposited your refund. If that is the case please call Netspend at 1-855-646-8848.

You may have the new Turbo Prepaid Visa Card

The NetSpend card was used for tax years 2016 and prior.

For tax years 2017- present,click the following link  https://ttlc.intuit.com/questions/4139949-how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-card

[lorettagibson090]

Its not deposited on the netspend card that was issued to me. How can i get the account and routing number used by turbo tax?

[NashayLO]

To get that information, you will have to contact Turbotax on the phone <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263">https://ttlc.intuit.com/questions/1899263</a>