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After you file
It takes about 21 days from when your tax return was accepted, for the IRS to deposit your refund into your account. I see here that it has been 3 days since the IRS has deposited your refund. If that is the case please call Netspend at 1-855-646-8848.
You may have the new Turbo Prepaid Visa Card
The NetSpend card was used for tax years 2016 and prior.
For tax years 2017- present,click the following link https://ttlc.intuit.com/questions/4139949-how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-card
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‎June 4, 2019
7:12 PM