My refund is less and comes from "TPG PRODUCTS SBTPG LLC"

[bramsey06]

Please let me know next steps. I have not gotten an email. 

[ChondelLO · Accepted solution]

Please visit the Help Article below for possible reasons why your refund is lower than expected. Since your refund was deposited by Santa Barbara Tax Group, please reach out to SBTG Customer Care for more information if the refund offset does not apply to your situation. 

Why is my direct-deposited refund or check lower than the ...

[bramsey06]

My refund was thousands of dollars less, not $30-$45. Is there an article for that?

[MoniqueLO_]

If you used Refund Transfer, in this public forum, we do not have access to any information regarding refund processing. It would be necessary to try contacting TPG for additional information. They are one who handles your refund if you elected to pay your fees with your refund. You can also check out this TPG Help Article to check on your refund.

@bramsey06

[sarahshue]

my refund is a couple those dollars less than what i should be getting and it’s from the santa barbara tax group too.