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zachsmom1996
New Member

My old card is deactivated, how can i reactivate it or get a new card

 
2 Replies
Tamika2
Returning Member

My old card is deactivated, how can i reactivate it or get a new card

How can I activate my turbotax card again its deactivated 

 

PaulaM
Employee Tax Expert

My old card is deactivated, how can i reactivate it or get a new card

You may need to get a new card. See below for steps.

 

  • If your address has not changed in the last year, you can get one through the automated phone system by calling (888) 285-4169.
  • If your address has changed, you will need to talk to a live agent to get a replacement card sent to your current address by calling (888) 285-4169.
  • If you have closed your Turbo account, you need to contact the IRS for the next steps.
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