Greendot's Turbo Prepaid Visa loads your pay when your employer or benefits provider gives us early notice you have money coming. Not every employer or benefits provider gives us early notice every payday, but many do. https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/01/25569#...
TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.
All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them, should be directed to their customer service. Find more information at https://turbodebitcard.intuit.com/contact-us