Missing return

[len808]

After submitting my returns electronically and receiving an email and text  that my federal return was accepted, all my return on Turbotax  went missing.  What happened?

[xmasbaby0]

Are you in the wrong account?

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...

[len808]

My return is showing saved in my icloud drive, but all the information that I input is "gone".  It is a very strange situation.

On the positive side, i got notifications that both my Federal and State returns are "accepted".  

It seems that I completed and properly "transmitted" my return but somehow, the data that i input to complete the returns is not saved on my computer but may have successfully been transmitted to IRA and my state tax office.

I am unable to check status of my return because I do not remember the amount of the refunds due and that is an input requirement to "track my return".

My next step is to speak to a turbotax rep or chat with them.   Any idea how to do that?

Aloha - Len