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Tcolemanx3
Returning Member

Missing 3k

I am also missing 3k from my return with no answers in sight!! It also made me pay for the PLUS edition this year. 

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6 Replies
Tcolemanx3
Returning Member

Missing 3k

I don’t have any off sets though and this is a problem MANY are having with TPG/TurboTax 

SForrestLO
Expert Alumni

Missing 3k

We know how important your refund is and we apologize. You'll get an email message from us shortly letting you know when to expect the rest of your refund.

In the meantime, please refer to these Turbo Tax help articles.

What is Refund Processing Service?

Why is my direct-deposited refund or check lower than the amount in TurboTax?


Why is My Tax Refund Not What I Expected?

How do I track my state refund?

What is a refund offset?

Refund Status: SBTPG

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Tcolemanx3
Returning Member

Missing 3k

Thank you for replying any update on this? @SForrestLO 

Tcolemanx3
Returning Member

Missing 3k

@SForrestLO  still no answers or email???

DanielV01
Expert Alumni

Missing 3k

@Tcolemanx3  You will need to contact our phone support for additional information.  We do not have access to your refund information in this forum.  Based on the information you provide, it is possible that either the IRS offset you for a past debt, or they recalculated credit amounts (such as the stimulus or Child Tax Credit) and lowered your anticipated refund.  But, as mentioned before, we have no way of knowing in this public forum.  Thank you for noting.

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