You'll need to sign in or create an account to connect with an expert.
The message will change from time to time and the bar will disappear and reappear as you progress thru the system ... just check once a day to see where you are and don't worry unless you get a message that you are being audited.
Mine did the same thing. I filed on 1/26/17 and about a week later everything was gone and I had the generic message that it was processing and would have a DDD when available. I called on the 20th day, and was told I had to verify my ID. This seems to be the trend that I have found in researching both the tax topic and bars being gone... most people who had that happen had to verify their ID that I have found online. Then you have to wait for them to send you a letter (they said it could be up to 14 days, but I had mine in 3) it takes up to 9 more weeks to get the refund.
If it has been over 21 days, I would call the IRS
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
brian851
New Member
jonofthefunk
New Member
apatrick9
New Member
mejanka
New Member
yoshidog119
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.