Memo about my refund taxes 2019

[Sozaty2020]

Hi everyone, I got memo on my 2019 tax return. I am confused with this. I have 100% full custody of my child. I be doing my taxes with not problems in the past. I do not own any money to the taxes. I know my ex own me child support past two year he not be paying. Right now he own $37.615.00. 

this massage got in website wend check this morning.

Your tax refund has been approved for direct deposit. However, it may be partially or completely reduced to pay a past due obligation, such as child support, another federal agency debt, or state income tax. If so, the Bureau of the Fiscal Service (BFS), who issues IRS refunds, will send you a notice with the amount of the debt and contact information. The details of the debt are not provided to the IRS. This application will be updated with the refund amount remaining, if any, after the debt is deducted. If your refund is not credited to your account by March 2, 2020 , please revisit this site or visit the Refunds page on IRS.gov, for your revised refund status. Updates to refund status are made no more than once a day.

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[CarissaM]

The Department of Treasury's Financial Management Service (FMS) can offset any unpaid federal or government debt against your refund without prior notice. Most commonly, the offset is taken for:

• Past due child support;
• Debts owed to a federal agency;
• Unemployment debts owed to the state;
• Past due federal student loans;
• Unpaid state income tax.

We're unable to assist with or provide additional information about refund offsets, as these actions are initiated by the government. For further assistance:

• Call the FMS at 1-800-304-3107 to find out if your refund was reduced because of an offset.
• Call the IRS Taxpayer Advocate Service at 1-877-777-4778 (or visit www.irs.gov/advocate) if you feel your refund was reduced in error. The service is free.

Below is a link with more information about offsets and what actions you need to take. I hope this has helped!

https://ttlc.intuit.com/questions/1894477-why-did-my-federal-tax-refund-decrease-after-i-filed