Mailed Return But Not Status after 6 Weeks

[Sk122]

Hi,

I filed using TurboTax but mailed my return more than 6 weeks ago. USPS showed it was delivered with certified mail. 

I have checked IRS website to track the refund but it doesn’t say the refund was received.

How can TurboTax help me here to know the status? I need the tax return for immigration purpose. Should I send another return? It’s getting late for me to submit the tax return for visa. 

[KarenJ2]

Unfortunately, the IRS is not currently able to process paper filed returns.

Paper Tax Returns: All taxpayers should file electronically through their tax preparer, tax software provider or IRS Free File if possible. The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed   once processing centers are able to reopen. This year, more than 90% of taxpayers have filed electronically.

IRS Operations During COVID-19

[Sk122]

Thank you very much for the reply. Will IRS not even update and say they received the return/mail? 

I am worried because I need to send the return for my spouse visa and show a proof that I filed for 2019. 

[KarenJ2]

Do you have proof of mailing?  

I would think that the agency you are working with would understand the issue this year.  Maybe they would accept a copy of your return and proof of mailing?  Wishing you well.

[Cyntgre]

Today it says  my  stimulus check  was deposited  into my account  but my account  is with  you guys  and I don't have  my check.. what does  it mean when it has ×××××××× and the last 4 of my ssc# S account  number  

Where  is my money 

[KurtL1]

If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: TurboCard Login

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account go to: TurboCard Lost.

If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Due to unprecedented traffic they may experience some delays on the site or phone line.

[charliep40]

Well I mailed my return on April 9, 2020 I filed form 1040-NR-EZ as a non resident alien. So I had to mail a paper return couldn't efile

"where's my return " status on IRS website shows no information. Where as the refund on my MI state return is already deposited both mailed at the same time. Now what is with that ? 

[VolvoGirl]

They are not processing mailed returns right now.  The mail is stacking up in trailers at the IRS.

See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

[charliep40]

yes it says "All taxpayers should file electronically through their tax preparer, tax software provider or IRS Free File if possible. The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed   once processing centers are able to reopen. This year, more than 90% of taxpayers have filed electronically."

So I will have to wait it out till they process. I would have sent it electronically if they had allowed for the type of form I had to file so unfortunate surprisingly state returns were processed quick even with paper returns.

Thanks for the input. I appreciate it.