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New Member

Lost refund

I can't find my return. I've got a confirmation email and everything. Help
2 Replies
Returning Member

Lost refund

According to the website I should have received my refund yesterday no later than today February 19, 2020 it was delayed because of earn income credit however that time has passed

Expert Alumni

Lost refund

Here is information on how you can reach the IRS by phone for further assistance:


 If you qualified for the Earned income credit or Additional Child Tax Credit here is more information about the PATH Act delay, but keep in mind that the IRS site for Where's my refund,  is the final authority.


If the PATH Act delay does not apply to your situation, please see the following information about contacting the IRS after the 21 day wait:


If you choose to have your TurboTax fee taken from your refund, that refund will be handled by Santa Barbara Tax Products Group (SBTPG):


Here is information about getting help with your refund that is being handled by Santa Barbara Tax Products Group:

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