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golfette75
New Member

Just got an error:214. Can't figure out what to do next

I'm using edge 16.0, and got error:214, what can I do now?

8 Replies
DavidM1
New Member

Just got an error:214. Can't figure out what to do next

Typically the best bet is to try a different browser when this type error occurs. 

Also, the following link points to additional steps you can take:
https://ttlc.intuit.com/replies/6222610

dv146164
Returning Member

Just got an error:214. Can't figure out what to do next

This  happens in Desktop edition as well. A different browser is not the issue. 

DoninGA
Level 15

Just got an error:214. Can't figure out what to do next


@dv146164 wrote:

This  happens in Desktop edition as well. A different browser is not the issue. 


What were you trying to do when you received this error?

dean2
Level 2

Just got an error:214. Can't figure out what to do next

Having the same issue...on startup...says it cant load the forms...wont even launch(desktop version)

CarissaM
Intuit Alumni

Just got an error:214. Can't figure out what to do next

Please follow the troubleshooting steps here to try to resolve the issue. 

 

If after doing the above the error still happens, please comment and let us know. @dean2

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dean2
Level 2

Just got an error:214. Can't figure out what to do next

No Luck....Same error "Forms are missing.  Cannot load start a return Error 214"  and i have to use the activation code again to start it...

DaraLO
Intuit Alumni

Just got an error:214. Can't figure out what to do next

Please sign out of the TurboTax software, sign back in and check for updates under the Online tab.

 

If you continue to experience this issue, please contact us. To speak with a Product Support Specialist via phone, follow the instructions in the following Help Article:  How do I contact TurboTax?

 

@dean2

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dean2
Level 2

Just got an error:214. Can't figure out what to do next

That seems to have worked...it crashed the first time after updating and starting a new return, but on the second restart it seemed to be fine...thank you so much!!

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