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wetzeld1975
New Member

It's been over 25 days and still no update on refund and I didnt apply for the earned income

 
4 Replies
DoninGA
Level 15

It's been over 25 days and still no update on refund and I didnt apply for the earned income

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.

stephronl
Level 5

It's been over 25 days and still no update on refund and I didnt apply for the earned income

I would call !! do you have missing bars , what topic code do you have i will tell you we had bars until 10th to try to make long story short i called WED she told me our return was resended for two errors which they corrected and sent on to be processed i trried to view this morning on WMR under spouse but it kept telling me info was incorrect so i called i explain the situation her reply was dont worry about you have a DDD for 2/20 i was like ok but when i call and listen to recoding and look up under my SS it saids still processing but she said we have a DDD so i dont know if there having update issues or what .  

wetzeld1975
New Member

It's been over 25 days and still no update on refund and I didnt apply for the earned income

No bars just code 152

stephronl
Level 5

It's been over 25 days and still no update on refund and I didnt apply for the earned income

That was our case when I called Wednesday they told me it was resended because of two errors they fixed then she said it was processing today I couldn't log on with correct info so I called was told we have a Ddd of the 20th now keep in mind my bars are still gone and when I used my info and not my husband it said still processing.  

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