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kimsimmons2020
New Member

It’s been 21 days since my refund was accepted and I can’t get anyone on the the phone at the irs. Who can I contact ?

 
2 Replies
Jizzilou
Level 2

It’s been 21 days since my refund was accepted and I can’t get anyone on the the phone at the irs. Who can I contact ?

This is what i have been doing and it worked!

 

Once you’ve set your language, don’t choose Option 1 (regarding refund info).

Press 2 for “For answers about you personal income taxes...” instead.

Next, press 1 for “For questions about form you have already submitted...”

Next, press 3 “for all other questions.”

Next, press 2 “for all other questions.”

When the system asks you to enter your SSN or EIN to access your account information, don’t enter anything.

After it asks twice, you will be prompted with another menu.

Next, press 2 for “personal or individual tax related questions”

Finally, press 4 for all other inquiries. The system should then transfer you to an agent.

SForrestLO
Intuit Alumni

It’s been 21 days since my refund was accepted and I can’t get anyone on the the phone at the irs. Who can I contact ?

@kimsimmons2020

 

If the IRS website says processing, this means they are working on it.

Please use this link to track your refund from the IRS

 

Tax Season Refund Frequently Asked Questions

 

How do I contact the Internal Revenue Service (IRS)?

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