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Issue with the Refund Advance

I was accepted on Feb. 12 and I still have not received an email stating If I was accepted or not for the advance but on my TurboTax home page it’s says I was approved for 1500 and it should be on my on card within 24-48 hours. It’s now the 17th and still nothing. Can I get some help with this or some information of what is going on. Thank you prior to any help that is given.

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Issue with the Refund Advance

Unfortunately, the updates to your Refund Advance information are only available through email communications.

We are unable to process sensitive information over the online forum.

About Refund Advance

Please contact TurboTax support if you need more help.

There are different numbers to call according to the tax product you are using.

What is the TurboTax phone number?

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