Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Showing results for 
Search instead for 
Did you mean: 
New Member

Is there a faster way to get my prepaid card

1 Reply
New Member

Is there a faster way to get my prepaid card


The TurboSM Prepaid Visa ® Card is shipped to the mailing address on the return 7-10 business days after filing and the refund is deposited on the card within 21 days typically. You want to make sure to "Activate" your card once it is received.

If 7-10 business days have passed and you have not received the card, contact Green Dot. You can visit or call (888) 285-4169 toll-free.

Remember: Saturday, Sunday, and major holidays are not business days.

See TurboTax FAQ - Getting to know the Turbo Prepaid Visa® Card

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies