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cindyangelo28
New Member

Irs weres my refund

i went to the irs web page put my info in and nothing they cant it and we are your paid costumers we deserve a answer

6 Replies
cindyangelo28
New Member

Irs weres my refund

they cant find our ssn
CarissaM
Employee TurboTax Specialist

Irs weres my refund

Be sure to enter the head of household's social security number.
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VolvoGirl
Level 15

Irs weres my refund

Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

Did you efile?  Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?  You can check your efile status here     <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.
jam-11115
New Member

Irs weres my refund

my refund ws excepted but I haven't gotten yet
VolvoGirl
Level 15

Irs weres my refund

IRS Where's my refund <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds/">https://www.irs.gov/refunds/</a>
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

CarissaM
Employee TurboTax Specialist

Irs weres my refund

When you input your information, please be sure to enter the whole refund amount for your Federal only, do not deduct any fees. 

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