Skip to main content
Level 2
June 8, 2019
Question

Irs weres my refund

  • June 8, 2019
  • 6 replies
  • 41 views

i went to the irs web page put my info in and nothing they cant it and we are your paid costumers we deserve a answer

    6 replies

    Level 2
    June 8, 2019
    they cant find our ssn
    Level 15
    June 8, 2019
    Be sure to enter the head of household's social security number.
    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    VolvoGirl
    Level 15
    June 8, 2019
    Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

    Did you efile?  Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?  You can check your efile status here     <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>   

    When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.
    Level 2
    June 8, 2019
    my refund ws excepted but I haven't gotten yet
    VolvoGirl
    Level 15
    June 8, 2019
    IRS Where's my refund <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds/">https://www.irs.gov/refunds/</a>
    Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

    Level 15
    June 8, 2019

    When you input your information, please be sure to enter the whole refund amount for your Federal only, do not deduct any fees. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"