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Level 1

IRS verification letter 5071C

Why am I getting this letter. I have used Turbotax for the last ten years and none of my info has changed. if Turbotax is secure why is my refund delayed and now 27 days out?

2 Replies
Level 1

IRS verification letter 5071C

Now the IRS says it'll be another 6-9wks to get my refund. I need the money now. What's the use of using turbotax and filing electronically if they can't even verify my identity after all these years.

Intuit Alumni

IRS verification letter 5071C

The 5071C letter means that the IRS has received your return, but needs more information from you to verify your identity.


You can do either of the following:

(For either option, you’ll need a copy of your prior-year tax return, current return, and supporting documents like W-2s, 1099s, or Schedule C).

If you didn’t file the return in question, choose either option to notify the IRS.



Please click the following links to learn more:

I got a letter or notice from the IRS

I got a 5071C letter from the IRS

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