IRS says my return is not processed

[traffickedfromtexas]

Turbo tax is supposed to have processed and filled my tax return with the IRS.

The irs says that my return has not been processed.

they want a 14 digit control number to verify my information.

they say that they included that number in whatever document they sent.

im assuming that TURBOTAX is where that number was sent to.

there is no mail that i have received from the IRS or TURBOTAX. 
I received a 1099 from an employer and filed it with turbotax along with all of my information and a direct deposit account info. 

since no one from tubotax or the irs has sent me anything with any information , but the IRS requires the control number to confirm my information i cant do anything.

this is why i was willing to pay turbo tax to do the taxes - so that i would not have to do all of this BS that i dont understand or know how to do.

if im going to have to do all of this myself i will have to figure out how to prevent turbo tax from getting paid to do nothing .

this is horse sh!t

[CatinaT1]

Here is an FAQ about handling identity verification requests from the IRS.

If you have not received a letter yet, you will be.