Did you have the TT fees
withheld from the federal refund and getting the refund on the Debit card?
If so the refund needs to
go from the IRS to the third party bank to the card. This process can
take up to 3 business days or more.
Check the IRS : https://www.irs.gov/Refunds
Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/
Or you can get 24-hour
automated info by phone at: https://cisc.sbtpg.com/contact.aspx
Check at Turbo Tax Visa :
If you have any questions
or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.