IRS Notice CP53E

[tim devore]

I received a CP53E for my e-filed and accepted federal tax return.  I tried to create an ID.me account but I'm now waiting for actual approval on the documentation provided (could take 3-4 days).  Turbo Tax didn't indicate that a paper check for my refund was not an option therefore my bank account information was not necessary.  How do I proceed to ensure my refund?

[JohnB5677]

The fastest option is to log in to your IRS Online Account and provide direct deposit details for a faster payment (usually within a week).  But you did say that you were having trouble with ID-Me.

Within 30 days, the IRS will send a letter requesting updated banking information.

If you can't use direct deposit, a paper check will still be issued to the address on your tax return, but will be delayed for up to six weeks. 

[tim devore]

Just to be certain.  The IRS will issue a paper check if I cannot enter the direct deposit information into my account, correct?  My IRS Notice CP53E does not mention that a paper check will be issued, it just says that I have 30 days to respond.  The Turbo Tax software did not indicate that a paper check was going away or that there would be any problems getting one.

I am still waiting for an "online interview " with ID.me.  The email said that they were backed up but that this step was required to complete me setting up an account.

Thanks,

[DoninGA]

@tim devore IRS website for a CP53E - https://www.irs.gov/individuals/understanding-your-cp53e-notice

What if I did not respond to the CP53E? (added Jan. 21, 2026)

If you don’t respond to the notice, we will issue a paper check after 6 weeks.